Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for customized equipment?
Standard orders typically ship within 1-2 business days. However, customized jerseys or engraved bats require an additional 5-7 business days for production before they are dispatched.
What is your return policy on baseball and softball bats?
We offer a 30-day return policy for unused items in their original shrink-wrap. Once the wrapper is removed or the bat is used in a game or cage, it cannot be returned; however, it may still be covered under the manufacturer's warranty.
Do you offer international shipping for sports gear?
Yes, Smash It Sports ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of the equipment.
How do I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment plans through Affirm for larger equipment purchases.
Are the products sold on your site authentic?
Absolutely. Smash It Sports is an authorized dealer for all brands we carry, including Miken, Worth, Easton, and Rawlings, ensuring you receive genuine products with full manufacturer warranties.